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New London - The Greyhound Bus Station is back at its familiar location in Union Station, and improvements to the site - including a snack-food operation or lunch counter - may be on the way.
Greyhound Lines Inc. announced this week that the station's office, which had been closed for a few months during the winter and early spring, returned to service May 1. Buses continued to operate out of the terminal at 45 Water St., but passengers were forced during the closure to buy tickets at the next stop on their trip.
"The station will be open for the sale of full service tickets, Package Express services, providing Greyhound schedule and fare information and printing of 'will call' tickets, as well as the sale of prepaid ticket orders for pickup at other destinations," according to a press release from Wheaten Solutions Inc., a contract agency for Greyhound that also manages a Greyhound station in Utica, N.Y.
David E. Barnes, president of Wheaten Solutions, said Greyhound had been looking at other sites to place the bus depot but eventually decided Union Station was the best location. Barnes said his company currently has a temporary contract to manage the New London station but expects eventually to sign a long-term agreement.
Union Station, which is home to Amtrak and other commuter-rail services and lies within walking distance of the Block Island and Fishers Island ferries, is owned by the New London Railroad Co.
The New London station had been staffed by Greyhound personnel for several months after the bus terminal's longtime manager retired last year, but the arrangement proved unprofitable, Barnes said. The reopened site will be supervised by Wheaten division manager Rob Sherlin.
Hours of operation will be 9:30 a.m. to 2:30 p.m. and 5 to 10 p.m. daily, closed only during New Year's Day, Memorial Day, July Fourth, Labor Day, Thanksgiving and Christmas.
Plans now are for six arrivals and departures daily from the station and additional stops on the weekend.
"We're hoping eventually to expand with snack food or a lunch counter," Barnes said.
Greyhound also offers the free use of wireless Internet services.