Airlines lose fewer bags; on time more
U.S. airlines were less likely in 2012 to lose your suitcase than at any other point in the last two decades.
There were only 3.09 reports of lost, delayed or damaged baggage for every 1,000 passengers, the lowest annual rate since the Department of Transportation started tracking incidents in 1988.
Airlines also improved their performance in getting planes to gates on time. Last year, 81.85 percent of flights arrived within 15 minutes of their scheduled time. That is the third highest rate since 1988. The record was set in 2002 at 82.14 percent.
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