Published February 17. 2014 12:47PM Updated February 17. 2014 1:02PM
Norwich -- The state Public Utilities Regulatory Authority will host a public hearing at 6:30 p.m. Feb. 24 at City Hall as part of a series of hearings around the state to solicit comment on the electric supplier market.
PURA said it initiated an investigation into the electric supplier market in response to an increase in customer complaints against suppliers and to review current operations and marketing rules for the state’s electric retail market. After gathering public comment and evidence, PURA said it plans to clarify new requirements for suppliers and establish rules and guidelines for electric suppliers and distribution companies. Issues under review include customer switching practices, types of generation services an products allowed, regulatory filing requirements, marketing conduct, customer notices an disclosure requirements.
PURA said the issues arose as the electric marketplace has evolved and some suppliers have begun actively promoting variable rate products which can lead to higher costs for consumers. Customers can compare offers at: www.energizect.com or by calling (877) 947-3873.
Comments may also be filed in writing to: Executive Secretary; Public Utilities Regulatory Authority; 10 Franklin Square; New Britain, CT 06051. Comments can also be submitted via email at: firstname.lastname@example.org">PURA.ExecutiveSecretary@ct.gov and should reference PURA Docket No. 13-07-18.