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Access Health CT launches Spanish website; enrollment fair set for Norwich

Published February 25. 2014 1:00PM   Updated February 25. 2014 1:10PM

Access Health CT, the state’s new online health insurance marketplace, announced Monday that it has launched a new Spanish-language version of its website, providing information about healthcare reform and health care coverage plans.

Access Health CT is now one of a short list of exchanges in the country to offer Spanish-language websites to consumers, the quasi-public agency said in a news release.

“A significant portion of Connecticut’s uninsured population does not speak English as their first language, so we’ve put a lot of effort into our multilingual marketing and outreach plan,” Kevin Counihan, chief executive officer of Access Health CT, said. “It’s important that we’re able to communicate with consumers in a language they feel comfortable with. This first launch of the Spanish website is not yet perfect, but we’re proud to be among the few states working toward providing a full Spanish-language site.”

The vast majority of the site has been recreated in Spanish, with the exception of the plan names, the Detailed Plan Documents and the “Learn More” section. Access Health CT is working with the health care providers offering plans on the exchange to provide all information in Spanish.

To access the Access Health CT website in Spanish, visit: www.accesshealthct.com and click “Español” on the top right corner.

Access Health CT also offers multilingual assistance through its call center and in-person outreach team. Call center representatives speak 15 languages and through translators can provide assistance in 100 languages. Navigators and assisters can provide in-person assistance in more than 30 different languages.

Access Health CT also will be a title sponsor of the Latino Expo in Hartford March 8 and 9, where residents can enroll in health care coverage with a certified staff member during the two-day enrollment fair.

Open enrollment continues until March 31. Consumers can continue to compare plans and shop for coverage online at www.accesshealthct.com or by calling (855) 805-4325 to speak with an Access Health CT representative. In-person assistance is also available at the enrollment centers in New Britain and New Haven and from community-based navigators, assisters, brokers and certified application counselors throughout the state. A list of upcoming enrollment fairs and a link to locate an in-person assister are available at: learn.accesshealthct.com.

In southeastern Connecticut, an enrollment fair hosted by United Community & Family Service will take place from 9 a.m. to 1 p.m. March 15 at the Edward & Mary Lord Health Center, 47 Town St., Norwich.

Certified assisters and application counselors will be available at the event to help with the online application process. Appointments are required. For information or to schedule an appointment, call (860) 822-4798.

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