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    Friday, April 19, 2024

    Connecticut gets more than $240,000 in T-Mobile USA settlement

    Connecticut will be paid $241,426.96 as part of a global $90 million settlement announced today to resolve charges against T-Mobile USA regarding so-called data cramming.

    All 50 states and the District of Columbia, along with the Federal Trade Commission and Federal Communication Commission, will share in the settlement based on a lawsuit charging that T-Mobile billed customers for subscription services they had not specifically authorized.

    Charges, typically about $10 a month, would be added to bills to pay for text message services such as sports updates and horoscope readings.

    The settlement, which followed a similar case settled with AT&T in October, prohibits T-Mobile from such billing practices in the future and will allow consumers to recoup their losses.

    “I am glad to see T-Mobile discontinue a practice that has deceived and financially harmed unwitting consumers,” Attorney General George Jepsen said in a statement. “We are encouraged that T-Mobile will refund consumers for unwarranted charges and reform the manner in which consumers are billed in the future.”

    Consumers claims are being accepted up until a June 30 deadline next year. To learn more about the program, interested parties can visit www.t-mobilerefund.com or call 1-855-382-6403.

    “This settlement is another important win for consumers, but the news should also serve as a reminder to consumers everywhere: Be vigilant about carefully checking your bills for charges that you don’t recognize and did not authorize,” said William M. Rubenstein, commissioner of the state Department of Consumer Protection, in a statement.

    Data cramming charges can be found on bills for both landline and mobile telephones. Charges often have innocuous identifiers such as “service fee” or “monthly charge.”

    The FCC has been cracking down on data cramming in the past few months, saying that such charges affect up to 20 million consumers annually. According to an FCC-sponsored study, only about one of every 20 customers realize they have been scammed.

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