Error in CT Lottery 'Super Draw' game leads to second drawing; lottery says keep tickets
The CT Lottery said Monday an error led to 100,000 tickets not being included in Monday morning’s drawing for the $1 million New Year’s Super Draw game and that the lottery will do a second drawing.
The lottery urged players to hold onto their tickets for the $10 game because they’ll be still be good for the second drawing. But it is likely too late for players who checked their tickets, saw they were not winners and threw them out.
Human error caused the 100,000 tickets not to be included in the drawing, the lottery’s interim president said in a statement posted to the lottery website. “Our goal, first and foremost, is to make our players whole,” Chelsea Turner said. “In order to do so, a second drawing will take place shortly that includes the corrected ticket number range.”
The lottery urged players to hold on to their tickets for the second drawing and said it will honor all winning tickets from both drawings.
Players, however, will not be able to cash winning tickets as the lottery works to conduct the second drawing.
Too little too late, said Richard Logozzo of Hartford, a regular lottery player, who checked his tickets Monday, saw they were not winners and threw them out.
“I go to the automatic reader and if it says not a winner, there’s a trash receptacle there and I drop it in,” Logozzo said. Many players do the same thing, he said. “I see it all the time,” he said.
Logozzo, who said he learned of the problem with the game about 8 p.m. Monday, said a second drawing won’t help him or others who already discarded their tickets.
“I think they should run a whole new game and allow us to buy tickets for a whole new game,” he said.
Lora Rae Anderson, a spokeswoman for the state Department of Consumer Protection, said the failure to include all the tickets in the drawing meant some people who purchased tickets had no chance of winning.
“They take the number of tickets that were [sold], and they enter a range into a random number generator, and they didn’t make the range big enough and accidentally did not include 100,000 ticket numbers so those 100,000 tickets had no chance of winning,” Anderson said.
The Department of Consumer Protection reviews policies and procedures for every lottery game and will take a closer look at the Super Draw game, she said.
Turner said the Department of Consumer Protection and an outside auditor, Marcum LLC, oversee games to help avoid errors. “However, there is a human element that is not always perfect,” she said. “There will be an internal investigation that carefully reviews whether the proper protocols were followed and if not, appropriate action will be taken.”
The lottery has been operating without a permanent leader since former president and CEO Anne Noble stepped down during a Department of Consumer Protection investigation into the fraud-plagued 5 Card Cash game, in which lottery retailers were manipulating machines to produce more winning tickets. Several vendors and their employees were arrested as a result of the investigation.
Four finalists are being considered for the CEO position, which pays $177,000 to $283,000 a year. State Senate Republican Leader Len Fasano, a critic of the lottery in the past, told The Courant last month that the lottery needs to hire an “innovative individual” with strong “organizational and administrative abilities” to enable the lottery to “dust itself off” and “rebuild the trust” of the public and legislature.
The CT Lottery raises $330 million a year in revenue for the state on $1.2 billion in ticket sales.
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