In "EZ DMV Solution: “Renew license at AAA,” (Jan.14), the writer chose to suggest that someone who went to the Department of Motor Vehicles for a license renewal was ignorant of the other options available, where you hardly ever have to wait in line.

Unfortunately, for some of us there is no wonderful five-minute less stressful option. Maybe he had to renew his Commercial Driver’s License (CDL), which can only be done at a DMV Hub Office or DMV Limited Service Office or, if you have a HAZMAT endorsement, you can only go to a Hub Office.

I waited two hours in line to get a number. I got about 10 feet away from the number line when they called my number to come to the counter and was out the door 10 minutes later. Maybe they should have a separate line for license renewal.

Sylvia Murray

Norwich