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Charter Oak to reopen all branch lobbies Monday

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Charter Oak Federal Credit Union announced this week that it will be reopening all public branches on Monday, "with extensive protective measures in place to ensure the safety of its members and employees."

Signage has been placed in branch lobbies, including "enter" and "exit" signs as well as floor decals spaced 6 feet apart, the credit union said in a news release. All tellers and member service representatives have plexiglass shields, and hand sanitizer will be available.

Branch lobbies have been closed since March due to the coronavirus pandemic. Charter Oak has instead been utilizing drive-up facilities, 24/7 eBanking services, and phone service.

"We're proud that Charter Oak has remained open and fully operational throughout this pandemic," President and CEO Brian Orenstein said in the release. "I applaud the great work of our entire branch team and all of our employees who continue to open accounts, process banking transactions and approve and close loans for both individuals and businesses."

More information on the branch reopenings can be found at


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