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    Friday, April 19, 2024

    Norwich water main break leaves some without water

    Norwich Public Utilities crews dig to get access to a 24-inch water main that burst in the area of Otrobando Avenue at West Town Sreet early in the morning Sunday, April 5, 2020. Crews isolated the broken line to restore water service to many customers while repairs are expected to take several hours. (Sean D. Elliot/The Day)
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    Norwich — A water main break in the area of Otrobando Avenue and West Town Street Sunday morning caused decreased water pressure as well as water outages for customers closer to the break.

    Norwich Public Utilities Spokesman Chris Riley said personnel have isolated the break to limit the amount of people affected.

    "The water pressure is stabilizing in the city, and we've been in touch with our major customers that were impacted, so we're addressing this in a number of different ways," Riley said. "We'll have some crews out there working throughout the day. This is going to take some time, this is a major water main."

    Riley said progress updates will be posted on NPU's Facebook page throughout the day. Around 9:30 a.m. Sunday, Riley said personnel were digging up the road up to repair the water main. At about 11:15 a.m., Riley said water pressure was back to normal throughout the city, and the number of impacted customers had been reduced to 30. Repairs will take "several hours" more, per Riley.

    The cause of the break is unclear at this time.

    On Sunday night Riley said the break affected only 30 customers and repairs should be done by 8 p.m. tonight.

     

    A water main break in the area of Otrobando Avenue and West Town Street Sunday morning caused decreased water pressure as well as water outages for customers closer to the break. (Photo Courtesy of Norwich Public Utilities)

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