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Eversource expects to restore power to most customers by Sunday evening

Saying its crews continue to work around the clock, utility company Eversource said Saturday evening that it now expects to have power restored to most homes in the state by Sunday evening.

In a news release Saturday evening, the company said it has 1,700 teams out working to restore electricity across the state after Tropical Storm Isaias tore through Tuesday, bringing down trees and wires. The company said it has identified about 250 miles of downed wire to be repaired and has replaced more than 1,000 broken utility poles and 400 damaged transformers. Over 4,300 trees have been removed, and more than 1,200 roads have been unblocked, it said. 

Utility crews from as far away as Canada, Michigan, Illinois, Ohio, and Indiana have been assisting Eversource. Locally, Norwich Public Utilities said Friday it had restored service to all of its own customers and would shift to helping Eversource in neighboring towns.

At the outages' peak, more than half of Eversource's customers in the state were without electricity, and over 700,000 homes and businesses remained without power Wednesday evening. As of 1 p.m. Saturday, that had dwindled to roughly 278,000.

As of 7 p.m. Saturday, 1.38% Eversource customers remained without power in East Lyme, 3.60% in Ledyard, 11.75% in Lyme, 5.63% in Montville, 0.44% in New London, 3.92% in Old Lyme, 13.10% in Preston, 0.93% in Stonington and 3.40% in Waterford.

“We’re grateful to the customers we serve and the community leaders with whom we’ve worked for their help, patience and understanding,” Craig Hallstrom, Eversource's president of regional electric operations, said in Saturday's news release. “Our crews — alongside the thousands of outside resources here to help — are doing a tremendous job under extremely difficult conditions, and we expect 90% of customers will have power on Sunday evening.”

The utility offers an outage map and town-by-town estimates for power restoration on its website, eversource.com. It continues to remind people to assume all downed lines are live and to call 911 if a wire is found among tree debris.

The damage left by the storm has created other problems for property owners in the region besides just power outages.

In a news release Saturday, state Sen. Paul Formica, R-East Lyme, advised residents to take photos of any damage and remove personal property if their home cannot be secured. He advises homeowners not to dispose of property until an insurance adjuster has reviewed it for any claims.

Transportation and storage company U-Haul announced Friday that it is offering 30 days of free self-storage to those who need it in Connecticut.

“Many Connecticut neighborhoods have been hit hard and the property damage is significant,” Will Cintas, president of U-Haul Company of Central Connecticut, said in the announcement. “Some residents have had severe property damage, others are still without power. As people begin to clean up, we want to offer them a secure place to store their possessions at no cost for one month.”

As part of the initiative, the company has made the U-Haul Moving & Storage of Groton, 187 Gold Star Highway, (860) 910-0334, available to help. 

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