East Lyme senior living facility ranked among best by U.S. News & World Report
East Lyme — Crescent Point at Niantic has been recognized by U.S. News & World Report as being one of the best providers of assisted living and memory care in a new national survey.
Crescent Point, a Benchmark Senior Living community at 417 Main St. in Niantic, was among 3,000 communities representing 80 senior living operators across the nation that chose to be included in the analysis. Consumer satisfaction surveys among residents and their family members or appointed representatives were collected between March 2021 and February 2022 and analyzed by Activated Insights, a customer and an employee analytics platform. Approximately 2,000 survey responses were submitted regarding community and activity, food and dining, caregiving, and management and staff.
Residents of Crescent Point and their family members gave the facility high marks in critical areas, such as overall value, management and staff, resident enrichment, dining and food, safety, transportation, maintenance, housekeeping and location.
“For 25 years, Benchmark communities have set the standard for senior care excellence in the Northeast. The U.S. News & World Report designation is special because — once again — it’s our residents and their families who are validating the important and successful role Benchmark associates play in their lives,” said Tom Grape, founder, chairman and CEO of Benchmark, New England’s largest senior living provider with more than 60 communities throughout the Northeast.
"Whether it's connecting our residents to their passions, providing meals just the way they like or making sure they get to doctor's appointments, our associates constantly strive for excellence in all they do," said Jessica Colangelo, executive director of Crescent Point at Niantic. "Crescent Point is truly an extraordinary community committed to supporting one another, and we are thrilled to now be among an elite group in Connecticut."
U.S. News & World Report announced last month that it expanded its rankings, ratings and data offerings, which now include the inaugural edition of Best Senior Living. In addition to Best Assisted Living and Best Memory Care, the new designations include Best Independent Living and Best Continuing Care Retirement Communities.
"Families have limited information when comparing providers of independent living, assisted living, memory care or continuing care," Ben Harder, managing editor and chief of health analysis at U.S. News & World Report, said in a news release. "The Best Senior Living ratings help to fill this informational gap with comprehensive and transparent data to help older consumers and their families identify high-quality senior living communities that meet their needs and preferences."
For the full profile on Crescent Point at Niantic, visit bit.ly/cpnrating.