Accessing reliable high speed internet is challenging in Connecticut’s northeastern “Quiet Corner,” especially for those living off the beaten path. The region’s telecommunications infrastructure largely relies on outdated coaxial cable, which delivers service with inconsistent quality and insufficient speed.

Plainfield customers now have the opportunity to give their views of local internet service by taking part in an online survey sponsored by a local company, Sertex Broadband Solutions.

Based in the Plainfield Industrial Park since 2009, Sertex is a fiber optic construction company with expertise in building broadband networks in rural and remote areas. Like many Plainfield residents and businesses, Sertex says it is dissatisfied with the currently available internet service.

“Connecting to the internet in Plainfield can be painful and expensive,” Michael Solitro, Sertex founder and CEO, said in a release. “Like everyone else in town, including our employees who live here, we get by with poor internet service, but it doesn’t have to be this way. A fiber-to-the-home network would be transformative for our community.”

As a member of the Plainfield Business Association, Sertex is putting its expertise to work for the benefit of the community with the Plainfield Internet Survey. The online poll lets people share their experiences and voice their support for getting better internet access. Participants are guided to test their internet speed and answer brief questions about their current service, satisfaction level, and interest in subscribing to a fiber network.

Russell Phipps, PBA president, endorsed the Internet Survey, according to the release.

“With the emergence of many new businesses in Plainfield, including the new Amazon facility, it’s time for Plainfield to invest in its infrastructures,” he said. “The Plainfield Business Association believes that our residents and business owners would benefit greatly from an option for improved internet service proposed by Sertex Broadband Solutions.”

If sufficient interest in improved internet access is expressed, Sertex representatives will share the results with town leaders and discuss ways to bring fiber broadband to Plainfield.

A mailer sent to every postal customer in Plainfield includes a QR code for people to take the Plainfield Internet Survey.