Montville — Eversource crews responded to the Montville Manor neighborhood to investigate a potential gas hazard Wednesday morning.

According to a news release from the Town of Montville's Fire Services and Emergency Management, at 5 a.m., a "natural gas distribution pipeline in Oakdale/Montville lost pressure to an area that serves approximately 650 customers."

Mitch Gross, spokesman for Eversource, said utility crews took steps to increase and stabilize the pressure. The cause of the issue was being investigated. A low-pressure alarm alerted Eversource to the potential hazard.

As of 9:20 a.m., pressure to the pipeline was stabilized and there were no reported outages, the release said.

Gross said Eversource crews were in the process of going door to door Wednesday morning and afternoon to make sure that gas supply to the homes hadn't been disrupted.

"This is strictly a safety precaution," Gross said. "We're checking the natural gas appliances to make sure there's natural gas coming into the home and it's working correctly. We're also checking the pilot lights."

Police informed residents in the Montville Manor neighborhood to leave their homes and call 911 if they smelled gas. Gross said no one had to evacuate, and there had been no forced entries.

In the event that a forced entry was needed, Eversource technicians would have been accompanied by locksmiths and police, the release said.

Town officials also urged residents not to turn off their own gas and to wait until an Eversource technician came to the home to decide if that was necessary.

If residents notice a gas odor, they should call Eversource at (877) 944-5325, Montville communications at (860) 848-3974 or 911 to report it, the release said.