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Personal information associated with Access HealthCT accounts has been found in a backpack discovered in Hartford on Friday, Kevin Counihan, chief executive officer of the Access HealthCT, the state's online health insurance marketplace, said.
He said his office received a report Friday about the backpack, including information that it contained four notepads with personal information for approximately 400 individuals. Counihan said that it is still unclear where the backpack came from, and that he and his staff are working the Hartford police to investigate and contact the individuals whose information may be compromised.
"I have directed Peter Van Loon, chief operations officer, to work with Maximus, our call center vendor, and our outreach teams to address this situation as quickly as possible, including ensuring that we address the potential issue of identity theft," Counihan said in a statement. "Our legal department is also in the process of filing all required state and federal breach reports.
"This is a very serious situation and we will hold the person or persons who are responsible to account," Counihan said. "We are sorry this happened. We will work tirelessly until we have remedied this problem and can prevent any such reoccurrence."