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    Thursday, May 02, 2024

    OPINION: Sen. Blumenthal: What about my unrepairable electric Chevrolet?

    I wasn’t so surprised to read recently that U.S. Sen. Richard Blumenthal of Connecticut, along with U.S. Sen. Edward Markey of Massachusetts, has written to Elon Musk to complain about some suspension safety issues with Teslas alleged in a Reuters’ investigative news series.

    This reminds me of the time of Attorney General Blumenthal, who ― unlike the lame current Connecticut AG Willam Tong ― was always at the ready to come to the aid of consumers.

    Instead of picking on Musk, who, like him or not ― and I don’t like him very much ― has pretty much singlehandedly created a viable electric car industry in the country, building the only credible charging network for long-distance travel, I’d rather the senator come to the aid of we victims of General Motors’ failed start in selling electric cars.

    An early adopter, I leased a Chevrolet Volt for three years then bought a 2016 model, which, since April of last year, has been undriveable, languishing in a dealer repair shop, waiting for parts.

    After paying more than $1,000 for a repair that didn’t last even a day, I’ve been waiting almost nine months to get my car back. They say they are waiting for parts. I assume at this point it’s unrepairable.

    I have joined a class action lawsuit, including Volt owners from around the country, who have all experienced the same problem, a control module that operates the battery. Many of the cars are still under warranty, but GM, the lawsuit explains, won’t even honor a warranty pledge to provide loaners.

    Mine was officially just out of warranty by the time it was finally towed to the dealer, but problems had begun earlier and GM acknowledged some responsibility and only charged half the cost of the first round of repairs, which didn’t work.

    When the cars fail, they lose power all at once, not such a good feeling, especially when it happens on a busy highway, as mine did.

    The National Transportation Safety Board has finally opened an investigation into the Volt battery control modules, reporting possible impact on 73,000 cars.

    GM, according to reporting by Reuters, says it has adequate parts in its pipeline to resolve the problem.

    This is a giant lie, Sen. Blumenthal, as you must realize, as cars like mine sit up on repair shop blocks for the better part of a year, waiting for parts.

    In compensation, GM offered me some customer points, so I could buy T-shirts and key chains with Chevrolet logos. Gee, thanks.

    The Richard Blumenthal I remember from his Connecticut attorney general days would never have allowed a monster corporation like GM to get away with blatant lies to customers and federal authorities.

    I would suggest you and Sen. Markey aim your regulatory muskets at GM Chairman Mary Barra, who botched the company’s entry in the EV market with lemons like the Volt and Bolt, still lying about their failures.

    At the same time, Musk was building a credible, U.S.-engineered and built EV future. And he’s the one you choose to berate.

    In asking a U.S. district court judge in Michigan to dismiss the class action suit from Volt owners, GM said the problem has not had an impact on the cars’ marketability.

    Oh sure, the Volkswagen dealer who offered me $8,000 in trade on a decent 2016 Volt would be glad to take my car and keep waiting and hoping that GM will produce the part that would maybe some day put it back on the road again.

    Without a car for so long, I ended up buying a Tesla, what emerged, after a lot of shopping, as the best, most affordable EV option.

    The claim by GM that there are parts available to fix their Volts and a market for selling them are two of the shameful corporate lies being told about their debut in the electric car market.

    If you are in the market for an electric car I would certainly skip the GM dealers.

    In fact, based on my own experience with the company, I wouldn’t suggest buying anything from them, gas or electric.

    I sure don’t want a Chevrolet T-shirt.

    This is the opinion of David Collins.

    d.collins@theday.com

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