Metro-North delivers improvement plan to Connecticut
Hartford (AP) — Metro-North President Joseph Giulietti has given Connecticut's transportation commissioner a preliminary 100-day improvement plan.
Giulietti told Commissioner James Redeker on Monday the first priority is to rebuild a culture of safety.
He says Metro-North's priorities are to operate safely, communicate better and restore on-time performance.
Giulietti said Metro-North will re-establish a safety department to enforce safety policies, a data analysis unit to identify positive and negative trends and review and improve programs to train and test employees on their knowledge of safe operations.
He promised at least six meetings with commuters at Metro-North stations and in Grand Central Terminal during the 100-day period.
Metro-North was plagued by two derailments — one that was fatal — and a power outage last year that limited service on the New Haven line for nearly two weeks.
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